Once you have completed your purchase in our online store, you will normally wait 3-5 working days (depending on the country) before receiving your items. Your order will be send by GLS (Sweden – Posten Norden). We always send the complete order in the same package – you will be contacted should this change.
If you submit your order by 12 pm on weekdays, we will strive to dispatch the order to you on the same day.
In addition to the items ordered, your delivery will also include the following:
A return note, which we recommend you to complete and include with any return. The return note will also include a discription on how to return.
You will initially cover the costs associated with delivery, but if you purchase more than the stated amount in our online store, your post and packaging is free. Freight costs can vary from country to country, but will always be shown on our website and in the documents/e-mails you receive as part of a purchase.
Track your order:
You can track your order by using the track & trace link, which you will receive in the e-mail with your receipt.
The following couriers are used in different countries:
Germany – GLS
UK – GLS
Sweden - Posten Sverige (PDN)
Other countries - GLS
Expected delivery time for each country:
- Germany: 3-5 days
- UK: 3-5 days
- Sweden: 3-5 days
- Nederland: 3-5 day
- Ireland: 3-5 days
- France: 3-5 days
- Denmark: 3-5 days